Ashok is a true entrepreneur, with all the enthusiasm, passion and can do attitude. He is sharp and is innovative and someone I can see succeed in building the next Google.
British Telecom, London, United Kingdom CE Lead/Strategy manager, Oct 2006 - Oct 2009
Successfully delivered an operations and technology strategy plan to CEOs of BT Retail and BT Design. Delivered a long term technology roadmap based on SOA and Business Process Choreography.
Led a team of 3 MBAs to deliver a business transformation initiative geared to improve BT Retail’s customer experience thereby, improving operational efficiency by 40%
Delivered an organizational restructuring plan for BT design, reducing Opex by £3 million a year.
Led a code red team of 15 to deliver operational improvements to a
large (700 agents) IP call centre deployment for one of BT customers.
Delivered a 30% improvement in operational performance within 2 weeks.
Engaged with CxO level executives within Customer premises, to ensure customer satisfaction and approval.
Developed the product strategy and managed the Cloud Computing/ SaaS initiative, managing a virtual team of 10.
Product managed the next generation automated network provisioning platform, aimed at improving the delivery time of next generation telecommunications services such as MPLS services and Layer 2/Layer 3 VPNs.
IDfy Founder and CEO, May 2011 - till date
-Business Plan, and Strategy Formulation
Gaboli Online Services Founder, Oct 2008 - till date
Co-Founded Gaboli Online Services, responsible for:
Growing the team from 0 - 30
Corporate strategy - Developed the business plan and the product/company positioning strategy. Developed the organization strategy and operational strategy.
Business Development - Developed the channel to market strategy, Account managed a few large accounts.
Product Development - Initiated and led product development.
Support planning - Set up the technical support organization