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Ashok
Hariharan
IDFY # QQYGH4744
ashok.nh@gmail.com
ashok@idfy.com
+91 9769924819
Idfy_personal_link
http://www.idfy.com/profiles/public?uniq_id=QQYGH4744
SUMMARY
  • MBA with 11+ years of experience in managing and developing next-generation Technology and Telecommunication solutions.
  • Strong track record in consulting and developing sustainable business, marketing and operational strategies.
  • Significant experience with Customer Experience initiatives.
  • Significant experience in product management for web as well as telecom products.
EXPERIENCE
Astuto Networks, Bangalore, India
Hardware Engineer (Lead), Apr 2004 - Apr 2005
  • Led the architecture and development of a next generation uMSPP.  Grew the team from 6 to 10 within 1 year.
  • Product managed the access routing product portfolio (Gigabit Ethernet, MPLS/SONET, SDH)
  • Managed and led software/hardware co-development, achieving 50% cost reduction over similar systems.
  • Successfully established a strategic alliance with a large vendor firm in the US.  Designed requirements and aided in the architecture process, leading to a long term relationship with the firm.
  • Established key strategic vendor relationships and Negotiated with vendors on feature requirements and pricing.
D'gipro Systems Pvt. Ltd., Bangalore, India
Hardware Engineer, Oct 2003 - Apr 2004
  • Established the hardware emulation environment, which improved design time by 50%
  • Helped D'gipro pitch a framer/mapper product to a potential client in Isreal
Laurel networks, Pittsburgh, United States
Hardware Engineer 1, Nov 2001 - Jan 2003
  • Worked in the hardware team which was responsible for the design and development of a next generation multi-service edge router.
  • Worked on the ingress FPGA working on packet analysis and routing.
Marconi Communications, Pittsburgh, India
Hardware Engineer 1, Sep 2000 - Mar 2001
Gaboli Online Services Private Limited, Bangalore, India
Founder & Director, Jan 2009 - till date
Gaboli is into creating "Incredible Digital Experiences"
Was responsible for everything under the sun including cleaning the floor, major responsibilities included: 
  • Product development practice- developed the product strategy for the first product of Gaboli
  • Grew the team from 0-30 in a span of 2 years
IDfy (Baldor Technologies Pvt. Ltd.), Mumbai, India
CEO, May 2011 - till date
IDfy helps individuals establish their credibility. 
British Telecom, London, United Kingdom
CE Lead/Strategy manager, Oct 2006 - Oct 2009
Operational Strategy
  • Successfully delivered an operations and technology strategy plan to CEOs of  BT Retail and BT Design.   Delivered a long term technology roadmap based on SOA and Business Process Choreography.
  • Led a team of 3 MBAs to deliver a business transformation initiative geared to improve BT Retail’s customer experience thereby, improving operational efficiency by 40%
  • Delivered an organizational restructuring plan for BT design, reducing Opex by £3 million a year.
Customer Engagement
  • Led a code red team of 15 to deliver operational improvements to a large (700 agents) IP call centre deployment for one of BT customers.  Delivered a 30% improvement in operational performance within 2 weeks.  
  • Engaged with CxO level executives within Customer premises, to ensure customer satisfaction and approval.
Product Strategy
  • Developed the product strategy and managed the Cloud Computing/ SaaS initiative, managing a virtual team of 10.
  • Product managed the next generation automated network provisioning platform, aimed at improving the delivery time of next generation telecommunications services such as MPLS services and Layer 2/Layer 3 VPNs.
IDfy
Founder and CEO, May 2011 - till date
-Business Plan, and Strategy Formulation -Strategy Execution -Business Development -Product Ideation
Gaboli Online Services
Founder, Oct 2008 - till date
Co-Founded Gaboli Online Services, responsible for: Growing the team from 0 - 30 Corporate strategy - Developed the business plan and the product/company positioning strategy. Developed the organization strategy and operational strategy. Business Development - Developed the channel to market strategy, Account managed a few large accounts. Product Development - Initiated and led product development. Support planning - Set up the technical support organization
dgipro
senior engineer
EDUCATION
Indian School of Business
MBA, Finance and marketing, Apr 2006
The Pennsylvania State University
BS, Electrical Engineering, Aug 2000
REFERENCES
Hatim Baheranwala, hatim@idfy.com
Colleague, idfy
kaushik, kaushik@mailinator.com
colleague, idfy
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