Opening Ports and Allowing Firewalls

Find the documentation for Opening Ports and Allowing Firewalls


Open ports on the firewall for our set of IPs

We need certain ports opened at your firewall for the service to operate.


Allow UDP traffic at the proxy

This is relevant only if your Video KYC agents sit behind a web proxy

UDP is the foundation for real-time communication in the browser. The requirement for timeliness over reliability is the primary reason why the UDP protocol is a preferred transport for delivery of real-time data.

– An excerpt from High Performance Browser Networking

A typical HTTP based proxy cannot handle UDP traffic. You will need to –

Allow Websockets at your firewall and proxy

Please ensure that your firewall and proxy –


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