PH
IND
ID
Convert more
Customers.
Scale with IDfy's
Video KYC.
IDfy’s Video KYC solution delivers seamless onboarding, enabling higher customer conversion in less time. Available in both agent-assisted and self-serve modes, it ensures complete compliance with BSP regulations.
1. Pre-Call Checks
Our Video KYC solution checks network, camera, and microphone access before the call, thereby ensuring a smoother first attempt.
2. On-Call Features
IDfy’s Video KYC has been designed to work even on low bandwidth, allowing text chat, reconnection, & auto-saving for future sessions.
3. Post-Call Features
Intelligent Reviewer Allocation ensures efficient case review within seconds. Every information is available within just 30 seconds of the call to the reviewer.
Why IDfy’s Video KYC is loved by Customers
How is IDfy enabling you to provide the best Video KYC to your clientele
Real-time Dashboards
From monitoring call centre operations to access to key metrics for problem diagnosis , we have got you covered.
Customer Empowerment
End customers are provided with tools to schedule, reconnect, and select language preferences.
Empowering Agents
Agents made self-sufficient to fix things on the fly using features like text chat, reconnect and data editing.
Manage User Access
Streamline operations by creating agent profiles, roles and skills to run them seamlessly.
Why IDfy’s Video KYC is loved by Enterprises
What makes IDfy’s Video KYC the best option for large enterprises
Flexibility
To integrate basis various journeys, customer type , risk profiles , region etc.
Auto Scalability
IDfy’s VKYC platform is well equipped to handle customer volume spikes by scaling up or down infrastructure availability.
Data Security
The product is compliant with BSP guidelines and customer data stays in the PhilippinesCloud-Agnostic: IDfy’s VKYC is available across AWS, GCP, and Azure.
Cloud-agnostic
IDfy’s VKYC is available on GCP, AWS, and Azure.
3 Reasons why IDfy’s VKYC is imperative for your business
3 Reasons why IDfy’s VKYC is imperative for your business
Say good bye to tech involvement and hi to lightening fast and secured onboarding experience.
1. Boost Conversions
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90% conversion
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Connect in low bandwidth
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Empower customer
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intelligent routing
2. Enhance Operational Efficiency
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Problem troubleshooting and diagnosis
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Monitoring of live dashboard
3. Ensure Compliance
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Meets regulatory requirements
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customise for various regulatory bodies
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Records stored and maintained for regular audits
