Why settle for a good job when you can have a great one
A great job satisfies your craving for intellectual challenge and creative energy. It fulfils your need to see your work impact the world in a meaningful way. It catalyses your development and personal growth. All this over and above financial factors like a good salary, benefits and growth potential.
Preferred Experience: 3- 5 years
Who are we looking for?
IDfy is looking for engineers with a minimum of 3 years of experience with:
- Sound understanding of MSQL, Linux, and Python/Bash.
- An ability to create / read dashboards alongside familiarity with any visualisation tool and database technology
- An ability to understand data and analyse logs to help investigate production issues and incidents
- Logical thinking, communication skills, and an ability to function in high-pressure situations
Your job description:
- Monitoring events for IDfy’s services and setting up corresponding alerts
- Responding to alerts, with triaging, investigating, and resolving issues
- Learning about IDfy applications and understanding the emitted events
- Creating analytical dashboards for service performance and usage monitoring
- Resolving customer workflows and configurations, proactively identifying failures and errors in services and investigating them, running service recovery scripts, and ensuring everything is done within defined SLAs.
- Responding to incidents and customer tickets regularly
- Helping improve IDfy’s platform by providing insight based on investigations and root cause analysis
- As a part of this role, you will often be required to provide support during non-office hours as a part of a rotational shift or roster
What’s it like working at IDfy?
We build products that detect and prevent fraud. At IDfy, you will apply your skills to stay one step ahead of fraudsters. You will be mind-mapping fraudsters’ modus operandi, predicting the evolution of fraud techniques, and designing solutions to prevent new & emerging fraud.
At IDfy, you will work on the entire end-to-end solution rather than a small cog of a giant wheel.
Thanks to our problem-centric approach, one in which we find the right technology to solve a problem rather than the other way around, you will always be working on the latest technologies.
We work hard and party hard. There are weekly sessions on emerging technologies. Workweeks are usually capped off with board games, poker, karaoke, and other fun activities.
This video will give you a flavour of IDfy.
