You are a graduate with a minimum of 2+ years of technical product support experience with following skills:
Clear logical thinking and good communication skills. We believe in individuals who are high on ownership and like to operate with minimum management
An ability to “understand” data and analyze logs to help investigate production issues and incidents
Hands On experience of Cloud Platforms (GCP/AWS)
Hands On experience of logs monitoring tool (Kibana, Stackdriver, CloudWatch) Experience creating Dashboards & Alerts with tools like Metabase, Grafana, Prometheus
Experience in writing SQL is plus
Knowledge of Scripting language like Elixir/Python is a plus
Here’s what your day would look like…
Defining monitoring events for IDfy’s services and setting up the corresponding alerts
Responding to alerts, with triaging, investigating and resolving resolution of issues
Learning about various IDfy applications and understanding the events emitted Creating analytical dashboards for service performance and usage monitoring Responding to incidents and customer tickets in a timely manner Occasionally running service recovery scripts
Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis.
Apply for this position
Who are we?
Eliminate Fraud. Establish Trust.
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. Withmore than 12+ years of experience and 2million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, InduslndBank, Zomato,Amazon, PhonePe, Paytm,HUL andmany others.
Our triumphs!
IDfy has made it to forbes Asia 100 to Watch list
Deloitte Technology Fast 50,2023 India Winner
IDfy has the iBeta certification for ISO Compliance 30107-3
IDfy is now SOC 2 Type || Compliant
Excited already?
At IDfy, you will work on the entire end-to-end solution rather than a small cog of a giant wheel. Our culture thrives on...
match if you…
