Have a strong foundation in high volume operational setup; preferably in consumer businesses (eCommerce, Background Verification, KYC, Logistics)
Proven work experience as a Training Manager preferably in Background Verification or KYC process
Track record in designing and executing successful training programs
Familiarity with traditional and modern training methods (mentoring, coaching, on–the–job
or in classroom training, e–learning, workshops, simulations etc)
Excellent communication, leadership and MS Office skills
Ability to plan, multi–task and manage time effectively
Strong writing and record keeping ability for reports and training manuals
Here’s what your day would look like…
Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Develop individualized and group training programs that address specific business needs
Develop training manuals that target tangible results
Implement effective and purposeful training methods
Evaluate organizational performance to ensure that training is meeting business needs and improving performance
Assess employees‘ skills, performance and productivity to identify areas of improvement
Understand Customer escalations & identify training needs from the teams accordingly
Drive brand values, ZTP policies and philosophy through all training and development activities
Effectively communicate with team members, trainers and management Create a curriculum to facilitate strategic training based on the organizations goals
Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
Manage the technologies and technical personnel required to develop, manage and deliver training
Keep abreast of training trends, developments and best practices
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Who are we?
Eliminate Fraud. Establish Trust.
IDfy is an Integrated Identity Platform offering products and solutions for KYC, KYB, Background Verifications, Risk Mitigation, Digital Onboarding and Digital Privacy. We establish trust while delivering a frictionless experience for you, your employees, customers and partners.
Only IDfy combines enterprise-grade technology with business understanding and has the widest breadth of offerings in the industry. Withmore than 12+ years of experience and 2million verifications per day, we are pioneers in this industry.
Our clients include HDFC Bank, InduslndBank, Zomato,Amazon, PhonePe, Paytm,HUL andmany others.
Our triumphs!
IDfy has made it to forbes Asia 100 to Watch list
Deloitte Technology Fast 50,2023 India Winner
IDfy has the iBeta certification for ISO Compliance 30107-3
IDfy is now SOC 2 Type || Compliant
Excited already?
At IDfy, you will work on the entire end-to-end solution rather than a small cog of a giant wheel. Our culture thrives on...