Blog Overview Chronicles Medical representative onboarding challenges: 4 major issues human resources face

Medical representative onboarding challenges: 4 major issues human resources face

Medical representative onboarding challenges: 4 major issues human resources face

Medical Representatives are the face of Pharmaceutical companies. They are ‘medico marketeers’ and quite literally carry the brand of the organisation they represent.  Here are some medical representative onboarding challenges that HRs face on a daily basis.

When hiring for its salesforce, a pharmaceutical company has a lot to consider. From qualifications and past performance reviews to identity verification – Human Resources should leave no stone unturned to ensure that the candidate is a good fit for the role and the organisation.

At the surface level it seems pretty simple and straightforward. But deep down we all know that there are bigger problems – roadblocks that the HR has to deal with on a daily basis. 

Across the pharmaceutical industry, there a lot of onboarding challenges plaguing HR when hiring field force: 


Top 4 Medical Representative Onboarding Challenges


Manual processes

As pharmaceutical sales roles are very skill-specific and the stakes of a wrong hire are extremely high, the process generally tends to rely on traditional methods of hiring. Right from sourcing to screening and assessments to final interviews — the procedure includes manual sourcing and maintenance of the candidate’s records.

The paperwork pile

Apart from being a manual process, the documents collected are stored in the form of hard copies for future reference. Not to mention blasphemously endangering the environment, this creates a major logistical and storage nightmare for companies.

Frequent delays

The long-drawn onboarding process can take days, weeks, or sometimes even months to complete. This delays the candidate’s integration with the company. Sometimes companies miss out on good candidates. At other times they onboard a candidate, get him up-to-speed on work, but then have to let go because of a Background Verification failure. This causes a lot of loss and heartburn. 

A flawed experience for the candidate

The process of submitting joining forms and related documentation as hard copies and/or scanned copies can be quite unpleasant for the candidate. Remember, not everyone has access to a printer and a scanner. This causes some good candidates to not form a favourable impression of the company.  

As a pharmaceutical recruiter, are these medical representative onboarding challenges bothering you? 

Do you think your documentation practices have hit a wall of obsolescence? 

Do you wish you could wave a wand and make them go away? 

If you answered ‘YES’ to any of these questions, you need to leverage cutting-edge technology solutions to do ease the pressure on field force hiring.

To know how to hire and onboard Medical Representatives remotely, smoothly, and safely, reach out to us at

Follow us on your preferred social media channels for regular updates.

IDfy Youtube Channel   IDfy LinkedIn Profile   IDfy Facebook Profile

Share Now
Candidate Background Verification Pharma IDfy