Trust Matters.
A curated leadership conversation series with individuals shaping trust at scale across India's digital ecosystem.
The Making
of Trust
Trust is often seen as a feeling.
Leaders build it into systems.
Trust Matters explores how leaders design and operationalise trust at scale across India's digital ecosystem.
FEATURED
Episodes
Next Big Disruption in Logistics: A Broken Trust Chain
Ganesh Iyer, Logistics and Supply Chain Veteran
Logistics runs on thousands of handoffs a day, each one a small act of trust. Here's what it takes to keep that trust intact when goods change hands across a long chain
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Risk is the new strategic growth lever.
Saurabh Srivastava, Chief Risk Officer at Unity Small Finance Bank
Still think risk teams are just there to say no? This conversation flips that and shows the guardrails that matter most as AI takes over decisions.
What it really takes to Scale Payments in India
Hemang Dattani, Chief Business Officer at PayU
Every payment has to land right, every time. Here's how trust gets engineered into India's fastest-scaling industry.
₹15 billion to ₹150 billion AUM in 7 years: What it takes to drive 10X growth.
Girish Dangayach, Chief Growth Officer at SK Finance
Curious what a real 10X growth playbook looks like? Hint: it's not more branches or safer bets.
Trust in Insurance - 2000 years in the making
Lesten D'souza, Chief Risk Officer at Royal Sundaram General Insurance
Insurance is one of the oldest trust businesses in the world. Here's what it takes to keep customer trust intact in Insurance.
Next Big Disruption in Logistics: A Broken Trust Chain
Ganesh Iyer, Logistics and Supply Chain Veteran
Logistics runs on thousands of handoffs a day, each one a small act of trust. Here's what it takes to keep that trust intact when goods change hands across a long chain
Risk is the new strategic growth lever.
Saurabh Srivastava, Chief Risk Officer at Unity Small Finance Bank
Still think risk teams are just there to say no? This conversation flips that and shows the guardrails that matter most as AI takes over decisions.
What it really takes to Scale Payments in India
Hemang Dattani, Chief Business Officer at PayU
Every payment has to land right, every time. Here's how trust gets engineered into India's fastest-scaling industry.
₹15 billion to ₹150 billion AUM in 7 years: What it takes to drive 10X growth.
Girish Dangayach, Chief Growth Officer at SK Finance
Curious what a real 10X growth playbook looks like? Hint: it's not more branches or safer bets.
Trust in Insurance - 2000 years in the making
Lesten D'souza, Chief Risk Officer at Royal Sundaram General Insurance
Insurance is one of the oldest trust businesses in the world. Here's what it takes to keep customer trust intact in Insurance.
Next Big Disruption in Logistics: A Broken Trust Chain
Ganesh Iyer, Logistics and Supply Chain Veteran
Logistics runs on thousands of handoffs a day, each one a small act of trust. Here's what it takes to keep that trust intact when goods change hands across a long chain
Risk is the new strategic growth lever.
Saurabh Srivastava, Chief Risk Officer at Unity Small Finance Bank
Still think risk teams are just there to say no? This conversation flips that and shows the guardrails that matter most as AI takes over decisions.
What it really takes to Scale Payments in India
Hemang Dattani, Chief Business Officer at PayU
Every payment has to land right, every time. Here's how trust gets engineered into India's fastest-scaling industry.
₹15 billion to ₹150 billion AUM in 7 years: What it takes to drive 10X growth.
Girish Dangayach, Chief Growth Officer at SK Finance
Curious what a real 10X growth playbook looks like? Hint: it's not more branches or safer bets.
Trust in Insurance - 2000 years in the making
Lesten D'souza, Chief Risk Officer at Royal Sundaram General Insurance
Insurance is one of the oldest trust businesses in the world. Here's what it takes to keep customer trust intact in Insurance.
Next Big Disruption in Logistics: A Broken Trust Chain
Ganesh Iyer, Logistics and Supply Chain Veteran
Logistics runs on thousands of handoffs a day, each one a small act of trust. Here's what it takes to keep that trust intact when goods change hands across a long chain
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India's trust conversation
is just getting started.
It's no longer just a topic. It's a business challenge.
And the leaders solving it are already in the room.